Privacy Policy
HOW DO WE PROCESS PERSONAL DATA?
We save and use your personal data only to process your orders and to get in touch with
you. If you enter a website that is using our services, your IP address and website
behavior will be stored inside our databases.
WHAT CATEGORIES OF DATA DO WE COLLECT?
Every time you visit our website (or a website that is using our service), your IP
address and other pieces of information are saved in anonymized form. If you register an
account with us, your contact information will be stored. If you order products from us,
your address and payment information will also be stored.
In particular, we save the following data from you:
- Your IP-Address
- The device (desktop, mac, etc.) you enter a website with
- The page you have entered
- The browser (for example: Opera Windows 11, Edge Windows 10)
WHO WE FORWARD YOUR DATA TO
External service providers may have access to your data while they assist us in
providing our services. In some cases, third parties such as government authorities,
external consultants, or our business partners may receive your data.
PAYMENT
While paying, you can select the provider you want to pay with. They store your data
externally, so we do not have access to it.
DEBT COLLECTION AGENCY
If you, as a customer, fail to pay your invoices on time, your necessary data is passed
on to an external debt collection agency.
THIRD COUNTRIES
Data is transferred to third countries in adherence to the legally regulated
admissibility requirements. We will not transfer your data to a third country if it does
not serve the purpose of performing our contract with you, if we have no consent from
you, if the transfer is not necessary to assert, exercise, or defend legal claims, and
if there are no other exceptions. We will only transfer your data to a third country if
there is an adequacy decision in accordance with Art. 45 GDPR or appropriate safeguards
in accordance with Art. 46 GDPR.
WHERE DO WE PROCESS YOUR DATA?
We process your data exclusively on our servers in Germany and America.
COOKIES
"Cookies" are small files that are stored on a user's computer. Cookies can store
different kinds of data. Cookies are primarily used to store information about users.
They are stored on the users' devices during and/or after users visit a website or
online store. "Temporary cookies", "session cookies", or "transient cookies" are cookies
that are deleted after users leave an online store and close their browsers. With such
cookies, for example, the content of a shopping basket can be stored in an online shop
or a login bottleneck. However, other cookies are referred to as "permanent" or
"persistent" and remain stored even after the browser is closed. For example, users'
login status can be saved when they visit a shop after several days. Likewise, permanent
cookies can measure the "range" of a website (where the users are geographically
located) or information on the users' interests. This information is used for marketing
purposes. "Third-party cookies" are cookies that are offered by the original providers
(who operate the online store or website) to other parties. (If the original provider is
the one using the cookies, they are often called "first-party cookies").
YOUR RIGHTS
You have the right to information about your personal data that we process. If you do
not make requests for information in writing, please bear in mind that we might ask you
to provide proof that you are who you claim to be. Furthermore, you have a right to
rectification or deletion or restriction of processing, as it is applicable to you under
the law. Furthermore, in accordance with legal requirements, you have the right to
object to us processing your data. You also have the right of data portability.
VOLUNTARY NATURE OF DATA PROVISION
There is no statutory obligation for you to provide your data to CDNHERO. However, you
cannot use some of our services if you do not provide your data to us. Your decision to
provide us with your personal data is completely voluntary.